Value creation model

Delivering value on the
short and long term

Waarde Creatie Model Jaarverslag 2019 Header3
Waarde Creatie Model Jaarverslag 2019 Header3


To properly understand the ways in which we impact society, we have visualized the value we create for our stakeholders as well as our impact on society, using the six capitals model of the International Integrated Reporting Council (IIRC).

Our valuable assets
Capitals to operate

We have extracted the business resources that have the greatest value for our business model and that contribute to the performance of our core activities.

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EN WCM SP 01
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Our business model
How do we effectively deploy our assets?

How do we put our valuable assets at work in an effective way, so that it contributes to the overarching business objectives? This is all part of our business model.

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Results of our business model
How do we contribute with our business model?

With our business model we ensure direct results for various stakeholders.

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EN WCM Results BM 01
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EN WCM Results BM 06

The value we create
For customers and shareholders

With our business model we ensure demonstrable and direct results.

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Customer in control of secure, reliable and seamless connectivity
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Customer in control of secure, reliable and seamless connectivity
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Organic sustainable growth
EN WCM Waarde 02
Organic sustainable growth

Long-term impact on society

Beyond the direct impact that we make with our core business, we also have an impact on society as a whole.

EN WCM Longterm Mobile
EN WCM Longterm Desktop

Download the full report

Integrated Annual Report 2019 Single navigation 28feb / 4 MB Download
Integrated Annual Report 2019 Spread navigation 28feb / 4 MB Download
Dutch Single navigation 28feb / 1 MB Download
Consolidated Financial Statements / 44 KB Download
Social figures / 45 KB Download
Environmental figures / 74 KB Download
GRI Index / 106 KB Download

Select the chapters and files to download